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FAQ

What is FIDFid?FIDFid is a universal loyalty program. A unique loyalty card usable in all your favorite merchants. How do I become a member FIDFid?Take a card from one of our partners. Scan the QR code on the shelf and enter your information. You can also download the mobile application on iPhone or Android. How do I earn points?Points are won by scanning the QR code on the tablet at the merchant. The points are specific to each business and can only be used at the same merchant. If I do not hav...

Your Account

How do I change my password?Select "spent Password" in the "Connect" tab or click here and enter your registration email to FIDFid. You will then receive an email with a new password changed on your account. I want to consult my points earned in each store. How do I do?Nothing is easier! You can see your total points on the FIDFid application and on the website. Log in and check your points on your page. Since the iPhone or Android app, go to "My Points" to see the list of all traders from whom ...

My Rewards

How do I receive my gift?Scan your tablet on the merchant's and the list of awards appears. The rewards you are entitled are green. Choose by clicking the button SUBMIT your reward and show the screen to the seller. What's going on with my points when I take my reward?The value in point of the selected reward is subtracted from the total number of points. For example, if you have 50 points and choose a reward to 50 points, you will have 0 points for that merchant. If you have 100 points and choo...